1011 East Park Industrial Drive
St. Louis, Missouri 63130
www.universalewing.com		Home

 

 Answers to Frequently Asked Questions
Answers to some of our frequently asked questions are below. You can click on your question to be taken to the answer for that on our FAQ page.
Click to ViewHow do I find an item or product?
Click to ViewOnline Catalog
Click to ViewOnline Search Engine
Click to ViewWhat do the icons used on the website mean?
Click to ViewFinding Needles
Click to ViewFinding Replacement Parts for your Machines
Click to ViewHow do I add Items to my Online Shopping Cart?
Click to ViewHow do I set up and Use my Universal Sewing Online Account?
Click to ViewHow do I use My Items?
Click to ViewHow do I update or edit my account information?
Click to ViewI have an account with Universal Sewing Supply. Do I still need to register online?
Click to ViewI have an account with Universal Sewing Supply. How do I relate it to my Universal Sewing Online Account?
Click to ViewDo I need to have an account to make purchases from this web site?
Click to ViewHow do I pay for my online purchases?
Click to ViewWhen will my credit card be charged?
Click to ViewWhy is the pre-authorization for more than the order amount?
Click to ViewAre my online transactions with Universal Sewing Supply secure?
Click to ViewHow can I check on the status of an order?
Click to ViewHow do I get tracking information on my orders?
Click to ViewCan I cancel and/or edit an order?
Click to ViewCan I add items to an order once it's been placed?
Click to ViewWhat if I need to Return an Item?
Click to ViewHow do I report a short shipment?
Click to ViewAre returned or short shipped items automatically reordered?
Click to ViewHow do I view and/or print my Invoices?
Click to ViewHow do I get a receipt for my credit card purchases
Click to ViewWhat is a Depot Item?
Click to ViewWhat if I forget my password?
Click to ViewWhy can't I log in to my Universal Sewing Online Account?
Click to ViewWhy can't I add items to my Online Shopping Cart?
Click to ViewWhat are Cookies?
Click to ViewHow do I enable Cookies?
Click to ViewWhy don't images display properly?
Click to ViewHow do I print a page?
Click to ViewDoes Universal have a printed catalog?
Help Desk and/or Request for more information...
Thank you for your interest in our products and services! Please use the form below to contact us if you need to speak with Sales or Support. You may also use this form if you are having any trouble finding the items you need, problems logging in to (or creating) your online account, problems with placing an order, or if you have any questions or comments about our website.
To:
Main Office:Universal Sewing Supply Inc.
1011 East Park Industrial Drive
St. Louis, MO US
63130		Phone:
314-862-0800 (7 -5 Mon-Fri CST)
Fax:
1-314-725-8808
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Phone: 1-314-862-0800