President's Notes

Personal Message

President, Philip SamuelsDear Valued Customer,

For more than 50 years, Universal Sewing Supply has built its reputation on fast, efficient and reliable service with our excellent staff and state of the art computer systems. Universal has earned the distinction as the most trustworthy and dependable supplier in the Sewn Products Industry. It is with pleasure we offer you our products and services. We will do everything in our power to satisfy your sewing needs.

We offer you access to the widest in stock selection of industrial sewing related equipment, supplies and parts. Our computerized ordering system enables us to process your orders within minutes and we ship all in stock items by 4:00 p.m. (CST) on the same day your order is accepted.

Our knowledgeable and experienced staff is always available to answer your questions or help you choose the products to fit your needs. At Universal Sewing Supply, whether a large or small company, you benefit from our commitment to priority service and to the individual attention we give each customer.

Cordially Yours,
Philip Samuels, President

Commitment to Quality

Universal has an uncompromising commitment to providing our customers with quality products and customer service, while meeting your productivity needs.

At Universal, commitment to quality means two things. First, we take pride in satisfying our customers by delivering products that meet their specified requirements with fast and efficent turn around time. Secondly, Universal and its employee's commit to continuously improve the processes by which we provide our products. We maintain an active role to ensure the quality of the products and we rely on the integrity of our employee's so that we meet our commitments.

We will continue to offer quality customer service, competitive pricing and remain committed to supplying quality products and services to meet your every need.

Competitive Pricing

For more than 50 years, Universal Sewing Supply has been manufacturing and distributing high quality parts and supplies to the world's sewing industry. We take pride in offering the same high quality products, superior service and competitive pricing over the Internet.

Our commitment to competitive pricing makes us the clear choice for ordering parts for your factory needs. By offering competitive pricing and savings on quantity bids. With exceptional product quality, dedicated customer service, rapid turn around times and competitive pricing, Universal is a reliable source for all your product needs.

Please visit our Quote Center and fill out the Quote Request Form so that we may offer you special quantity pricing.

One Stop Shopping

With our One Stop Shopping, you'll be able to order all your industrial sewing products at any time, 24 hours a day, 7 days a week. Our unmatched One Stop Shopping approach has never been easier with our extensive database capabilities.

We hope you enjoy our One Stop Shopping site designed especially to make your ordering easy, fast and convenient.

Unrivaled Service

Universal combines the best selection of products with unrivaled service and very competitive pricing.

We understand that technology is only as good as your ability to use it. That's why we are committed to providing you with unsurpassed and unrivaled service with our unmatched approach to ordering the products you use.

Our high-performance team features a blend of longtime experts and fresh, innovative professionals with diverse training backgrounds. Pooling our expertise, we have developed our ordering system to meet various user levels.

We will deliver to you unrivaled service and support before, during, and after your order is placed. We strive to make online ordering easy to use and always available allowing you to accomplish the ordering of your parts and products at any time that best fits into your schedule. Afterall, we believe that our success is always predicated upon your own success.