Universal's mission is to serve the Sewn Products Industry by offering a diverse line of products used throughout the production and distribution process. Our goal is to exceed our customers expectations with the most reliable products, highly qualified personnel and the best service in the industry. Universal's vision is to be your most dependable provider and serve all your sewing needs.

Universal operates under the following principles and values:

  • Exceed customer needs with reliable and innovative products
  • Creative and technically competent, productive and skilled personnel
  • Overall mastery of product knowledge
  • Personal motivation
  • Integrating work into a life style
  • Team work
  • Industry leadership
  • Maintain the highest level of personal and professional integrity
  • Timely delivery of high quality products
  • Overall product value for our customers
  • Maintain a commitment to a superior level of service with courteous and friendly customer service and satisfaction
  • Incorporate advanced technologies for maximum efficiency
  • A Work Environment of Integrity for all whom come into contact with Universal