Universal¿s mission is to serve the Sewn Products Industry by offering a diverse line of products used throughout the production and distribution process. Our goal is to exceed our customers¿ expectations with the most reliable products, highly qualified personnel and the best service in the industry. Universal's vision is to be your most dependable provider and serve all your sewing needs.
Universal operates under the following principles and values:
Exceed customer needs with reliable and innovative products
Creative and technically competent, productive and skilled personnel
Overall mastery of product knowledge
Personal motivation
Integrating work into a life style
Team work
Industry leadership
Maintain the highest level of personal and professional integrity
Timely delivery of high quality products
Overall product value for our customers
Maintain a commitment to a superior level of service with courteous and friendly customer service and satisfaction
Incorporate advanced technologies for maximum efficiency
A Work Environment of Integrity for all whom come into contact with Universal