Navigating the Universal Website

Navigating the Universal website is straightforward and user-friendly. The main menu, located at the top of each page, provides direct links to our most popular pages, as well as our customer portal. The menu at the bottom of each page offers additional links to important information regarding our company and policies.

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Our Advanced AI-Powered Search Engine

Our advanced AI-powered search engine is designed to make finding exactly what you're looking for both easy and fast. You'll find it conveniently located at the top of every page, so it's always within reach. Whether you're performing a simple search or looking for something very specific, our smart search engine provides relevant results instantly as you type.

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If This is Your First Order with Universal Sewing Supply

If this is your first order with Universal Sewing Supply and you do not have an authorization code, you will check out as a guest. (If you do have an authorization code, please see the video titled “Logging in with an Authorization Code” for instructions on linking your account with your company.) Once your purchase is complete, you’ll have the option to create a new web account. Creating an account is optional but it offers several benefits, including easy access to your purchase history, order tracking, account management, online payments, shopping lists, easy re-ordering, and more. It’s a convenient way to stay organized and effortlessly manage all your transactions with us.

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Creating a Customer Account (Without an Authorization Code)

Creating a customer account provides a convenient and efficient way to manage your procurement needs. With an account, you can easily view past and current orders, streamline reordering, and keep track of your purchases. The ability to create, manage and share shopping lists makes organizing and planning your re-orders simple and hassle-free. Enjoy a smoother shopping experience with enhanced account features designed to save you time and keep your business running efficiently.

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Logging In with an Authorization Code

Logging in with an authorization code links your user account to your company account, allowing you to make purchases and payments, view and download invoices, see your order history, create and manage shopping lists, and more.

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Take control of your account with our all-in-one Customer Service Portal

Take control of your account with our all-in-one Customer Service Portal, designed to make managing your purchases easier than ever. With just a few clicks, you can pay invoices, track orders, view order history, create personalized shopping lists for faster reordering, and more. Say goodbye to long wait times—access everything you need 24/7 from any device. Whether you're managing multiple transactions or just checking in on a recent order, our intuitive portal ensures a seamless and hassle-free experience, giving you more time to focus on what matters most.

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Managing Your Company's Account & User Access

Managing your company's account and user access is easy with our Customer Service Portal. Designed for businesses of all sizes, our portal allows you to effortlessly manage your company account, giving you full control over who can make purchases on your behalf. With the ability to add or remove authorized users, you can ensure that only the right team members have access to place orders, streamlining your procurement process while maintaining security.

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Master Your Shopping with Easy List Management

Master your shopping with easy list management by using our Shopping List function, a convenient way to organize and streamline your purchasing process. Whether creating private lists for internal use or public lists to share with teams, this feature saves time by allowing you to quickly reorder frequently needed items. In this tutorial video, you'll learn how to create and manage both public and private shopping lists, ensuring an efficient and hassle-free shopping experience. 

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